Refund / Partial Refund (Noncompliance Terms)

 

Refunds are automatically sent back to the original payment method, within 10 business days, when the customer doesn’t agree to replace the defective print or the damaged item.

Remember it can take some time for your bank or credit card company to process it back to you.

Contact usIf more than 15 business days have passed since the refund was approved.

 

 

Partial Refund (Noncompliance Terms) 

This Rule is only applicable for returns of non-defective or undamaged items. 

 

Unopened packages: 

  • The full amount of the item will be refunded.
  •  The shipping fee is not refunded. 

 

Opened and unused items: 

  • A partial refund (50%) of the amount of the item will be refunded.  
  • The shipping fee is not refunded. 

 

If any damages are discovered no refund will be issued. 

No Return Label will be provided and customers must pay the return shipping fees. It must be registered with a trackable number to the address below.

 

Mariana Martine 

438-0205

Shizuoka-Ken Iwata-Shi Horinouchi 1638-17  

Japan.