Welcome

 

Mariana Martine is a small business located in Japan, offering eco-friendly products upon customer request.

In case of assistance, messages will be answered as soon as possible from 10:00 am to 11:00 pm (JST

 

All products are made to order which means the production of an item begins after the confirmation of an order.

 

  • Orders are put on hold for 12 hours, changes and cancellations are acceptable within this time.
  • Once the order is in production cannot be changed or canceled and exchanges and returns of non-defective or undamaged items are not acceptable.  

 

Inspect the product upon reception and contact us immediately, providing a picture and the order number, in the following cases.

  • If the customer receives a defective print.
  • If the customer receives a damaged product.
  • If the customer receives the wrong size or quantity.
  • If the product gets damaged or lost during transit.

 

A replacement will be sent at our expense or a refund will be issued after the complaint is validated.

 

      

     

    You must be at least 18 years old  to make a purchase and must read carefully all the information available.

    Once you make a purchase, it means you understand and agree to our terms.

    If have any questions, please, don’t hesitate to contact us.

      

     

     

    Thank You!