Refund / Refund for Non-Compliance With Our Terms

 

Refund

Refunds are automatically issued to the original payment method within 10 business days. 

Please wait for your bank or credit card company to process the refund, and contact us if you haven't received it within 15 business days.

 

 

Refund for Non-Compliance With Our Terms

This term applies to cancellations during or after production and the return of non-defective, undamaged products for small quantity and bulk orders.

The refund will be based on the price paid for the product, excluding shipping fees and any additional charges. A restocking fee will apply and be deducted from the refund, issued after the product inspection.

 

  • Return Period: The product must be returned within 7 days of receiving the package.

  • Condition: The product must be in its original packaging, unopened and unused.

  • Non-refundable fees: Shipping fees, return shipping costs, and any additional charges, including third-party forwarding service fees.

  • Restocking Fee: As our products are customized and printed upon request, we allow cancellations within a 12-hour time frame. We also provide detailed product pictures and a print sample of one of our designs to ensure transparency before purchase.

As a made-to-order, online-only business, this fee applies to recover production costs.

    • 50% fee for small-quantity orders.

    • 60% fee for bulk orders.