Exchanges and Returns

Returns of non-defective products are not accepted and are non-refundable, as our products are customized and printed at the customer's request.

We do not offer exchanges.

 

Cancellation

• On hold for 12 hours. Changes and cancellations are accepted within this period.

• Use the cancellation button in the customer's account (visible only when the order is unfulfilled).
  

During or after production

• Not accepted and are non-refundable.

The package will still be shipped. Don’t reject it, and forward it to the address provided once the return request is approved. 

No refund will be issued if the printing company receives the package and disposes of it without notifying us.