Defective Print and Issues

Defective Prints and Issues

Due to factors beyond our control, it's possible that a print may not meet the expected standard.

1- Please inspect the product and contact us within 7 days if you receive:

Issues: Defective print, incorrect size, or quantity (not ordered by the customer)

2- Provide Us with the Details Below

Small-quantity orders: The order number and a picture.
Bulk orders: The order number, pictures, and a video following the required instructions.

A free replacement will be sent once verified. Delays may occur if the product is out of stock, it will be shipped once available.

Customers using third-party forwarding services are responsible for any fees to receive the replacement.

On-Screen Color vs Printed Product

Any difference between the colors displayed on your screen and the final printed product is not considered a printing error or defect.

Extra threads may remain during production and can be easily trimmed without affecting the garment’s quality.

During the printing process, the garment may get dirty. Wash the product, and the stain will come off.